How to Use Turkish Emergency Services: Police, Ambulance, and Fire
Universal Emergency Number: 112
In Türkiye, the universal emergency number is 112. This toll-free number connects you directly to the relevant emergency service—ambulance, police, or fire—based on your requirements. The service is available 24/7 throughout Türkiye, ensuring immediate assistance in times of crisis.
How to Contact Emergency Services
- Call 112: Whether you are facing a medical emergency, requiring police assistance, or needing fire services, dial 112 to report the incident.
- Ambulance (Medical Emergency): For urgent medical attention due to severe pain, breathing difficulties, heavy bleeding, or chest pain, immediately call 112 and request an ambulance. Alternatively, you can head to the nearest hospital with an emergency department, such as those affiliated with Medipol University in Istanbul, known for its high-quality healthcare services.
- Police Assistance: If you require urgent law enforcement help or need to report a crime, calling 112 will connect you with police services. The dispatcher will coordinate a swift response to your location.
- Fire Department: In case of fire or other hazardous situations, dialing 112 will connect you to fire services, who will promptly send help to your address.
Additional Tips for International Students
While the emergency system in Türkiye is well-organized and efficient, here are some additional tips to enhance your preparedness:
- Language Support: Emergency operators generally speak Turkish, but many can assist with basic English. It is advisable to familiarize yourself with basic Turkish phrases for emergencies or download a translation app.
- University and Embassy Contacts: Keep the contact information for your university’s International Office and your embassy at hand. Universities like Aydin University and Uskudar University often have 24/7 emergency contact services and can help coordinate with local emergency services if needed.
- Emergency Apps: Download the “Turkiye Acil Çağrı” app for quick access to emergency services and relevant safety information.
What Happens When You Call 112?
- Provide Clear Information: When you call, clearly describe the emergency, including your location and the nature of the issue.
- Dispatcher Assistance: The dispatcher will connect you to the appropriate service (ambulance, police, fire) and may provide further guidance while you wait for help to arrive.
- Public Hospitals: For serious emergencies, public hospitals in Türkiye provide free emergency care, although private facilities might charge fees. It’s beneficial for students to familiarize themselves with nearby hospitals, particularly those associated with prominent universities like Bahcesehir University, known for its modern medical facilities.
Summary Table: Turkish Emergency Services
| Service | Number | Description |
|---|---|---|
| Universal Access | 112 | Connects to ambulance, police, fire |
Key Reminders
- Use 112 only for genuine emergencies.
- Keep a list of important contacts, including your university’s international office and embassy.
- Immediate assistance is available for all emergencies, offering reassurance to international students as they navigate their studies in Türkiye.
Take the Next Step with Study in Turkiye
Knowing how to effectively utilize the emergency services in Türkiye is a vital aspect of your international study experience. Stay informed, stay safe, and remember to keep 112 easily accessible in your contacts.